Maximus Digital Accessibility Solutions

Accessible digital channels

Your state program’s site or portal is your main digital channel for informing and interacting with the public. An inclusive online presence is critical to all consumers, particularly individuals with disabilities who are more likely to experience challenges accessing and navigating your agency site.

Digital inclusivity is key

In the U.S., over 61 million adults (26%) live with disabilities. While Section 508 of the Rehabilitation Act has set the standard for ensuring the digital content of federal programs is accessible to people with disabilities, many states have passed legislation requiring accessibility. Digital inclusivity ensures that everyone, regardless of ability, has equal access to government information and services through accessible websites and mobile apps, including:

8.1 million people with visual disabilities who use screen magnifiers and readers
7.6 million people with hearing disabilities who rely on transcripts and captions

Image source: U.S. Census Bureau and the Centers for Disease Control and Prevention

Infographic showing 1 in 4 adults in the US have a disability

Achieving digital inclusivity and state portal excellence

When you have a site that accommodates assistive technologies, provides web content in various formats, and follows accessibility standards, you’ve not only become more digitally inclusive for people with diverse abilities, you’ve also improved the customer experience for all visitors.

Accessibility Testing

Automated and manual testing against Section 508 federal standards and the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Document Remediation

Correction of identified accessibility issues, including color contrast and screen reader compatibility, across all digital content.

Compliance Monitoring

24/7 proactive monitoring tools and advanced analytics to preemptively address accessibility issues.

Security

Robust encryption algorithms and multi-factor authentication to meet the highest cybersecurity standards.

Performance Optimization

Advanced caching strategies and code-splitting techniques for rapid webpage loading.

We can help

Maximus offers accessibility solutions to help you improve overall usability of your digital platforms, including websites and mobile apps, to be in compliance with accessibility laws and regulations. We understand both federal and state-specific requirements and bring decades of one-on-one user research with diverse audiences.

We can help you achieve full compliance and meet accessibility standards while enhancing the overall user experience for your digital platform.

Contact Maximus Digital Government

Woman helping colleague with website code on computer